Building a culture of quality.
EUSEM Academy. Chartier L. 09/12/18; 228081 Topic: With colleagues and other health care providers
Lucas Chartier
Lucas Chartier
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Learning Objectives
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After viewing this presentation, the participant will be able to:
  • ​Understand the dimensions of quality as set forth by the United States’ Institute of Medicine.
  • Compare the healthcare industry to other industries from which we can learn how to improve our systems.
  • Understand the principles behind the hierarchy of intervention effectiveness.
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